Minyaa's License Errors

See below the different errors, you may encounter with Minyaa ...

No License Key installed

Minyaa License not yet valid



Why it occurs ?

You have just copied Minyaa's JAR without License Key in WEB-INF/lib folder.

Which impacts ?

All Minyaa features have been disabled. Only License Management page is available

How to resolve it ?

You will have to register a License Key ...

License not yet valid

Minyaa License not yet valid



Why it occurs ?

This error may occur if the license is generated (CEST Montreal) from an earlier Time Zone than where you are located.

Which impacts ?

The License is not nyet usable ...

How to resolve it ?

It will depends of your requirements ...
  • Wait for start date of the provided License Key.
  • Or, contact us, we will provide you a new License Key.

Trial License no renewable

Minyaa License Renew is required



Why it occurs ?

You have tried to renew your License with a Trial License Key.

How to resolve it ?

When Minyaa has been already activated by any License, you may not update the License with a Trial license.

Trial license may be renew only by a Renew License or any other Non-Trial Licenses.

License Certificate has expired

Minyaa License is already expired



Why it occurs ?

You try to activate Minyaa with an already expired License Key.

Which impacts ?

No activation possible

How to resolve it ?

You will have to request a new Licence Key (Trial, Renew or Commercial)

Registered License has expired

Minyaa License is expired



Why it occurs ?

Your current registered License Key has expired.

Which impacts ?

Minyaa will perform periodically some notification to invite you to regularize your situation ...

See License Policies

How to resolve it ?

At this step, you will have to decide if you continue or not with Minyaa ...

  • Your purchase is in progress, then wait for the mentioned delay or request a Renew License (waiting for the Final License).
  • You have receive your Final License : Go to the Minyaa License Page and register a new license key,
  • You decide not to continue with Minyaa : Go to the Minyaa License Page and uninstall Minyaa Plugin,
You will have to request a new Licence Key (Trial, Renew or Commercial)

Server Ids differs

Minyaa License is expired



Why it occurs ?

You have used a Non-Trial License (Commercial, Academic or Open-Source) for a JIRA Server with different Server Id. as provided during the purchase process.

Which impacts ?

The License will be usable like any other License, but you will expriment periodical notifications following License Policies.

How to resolve it ?

You may have done that in order to use Minyaa on another environment than Production environment : Test or Development.

Then, stop and restart JIRA : the License Policies will restart notification after a certain delay (delay may change in future).

You have make a typo error when you purchased your License.

Then, contact us with screenshot of your Server Details, we will be able to regenerate a new license key.