[#MYAA-1041] Error Message on Worklog Types - Minyaa JIRA

Details

Type: Support Request
Status: Resolved
Priority: Major
Resolution: Answered
Affects Version/s: 3.1
Fix Version/s: None
Component/s: Minyaa Suite
Security Level: Public
Labels:
None

Rank:

365
Workers:
JIRA Release:

4.1.1

Description

Have tried to install 3.1 for 4.1.1 and while most things are working, we can not use the worklogger custom fields in transition screens. When attempting to go to the administration page for worklog types we get the following error output:

An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getWorklogTypeObjects' in class com.atlassian.jira.config.DefaultExtendedConstantsManager threw exception class com.atlassian.util.concurrent.LazyReference$InitializationException : java.lang.NullPointerException at org.apache.velocity.runtime.parser.node.ASTIdentifier.execute(ASTIdentifier.java:183) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:175) at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:327) at org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:51) at org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:95) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:230) at org.apache.velocity.Template.merge(Template.java:256) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:422) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBody(DefaultVelocityManager.java:77) at com.atlassian.jira.plugin.webwork.JiraPluginWebworkVelocityServlet.service(JiraPluginWebworkVelocityServlet.java:53) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.dispatchView(JiraServletDispatcher.java:286) at com.atlassian.jira.web.dispatcher.JiraServletDispatcher.service(JiraServletDispatcher.java:202) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.executeRequest(AccessLogFilter.java:99) at com.atlassian.jira.web.filters.accesslog.AccessLogFilter.doFilter(AccessLogFilter.java:83) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.security.xsrf.XsrfTokenAdditionRequestFilter.doFilter(XsrfTokenAdditionRequestFilter.java:50) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:119) at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:55) at com.atlassian.jira.web.filters.SitemeshExcludePathFilter.doFilter(SitemeshExcludePathFilter.java:40) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:219) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.security.auth.trustedapps.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:140) at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66) at com.atlassian.oauth.serviceprovider.internal.servlet.OAuthFilter.doFilter(OAuthFilter.java:69) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99) at com.atlassian.jira.web.filters.JIRAProfilingFilter.doFilter(JIRAProfilingFilter.java:16) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.ActionCleanupDelayFilter.doFilter(ActionCleanupDelayFilter.java:59) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.web.filters.RequestCleanupFilter.doFilter(RequestCleanupFilter.java:53) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81) at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.cache.AbstractCachingFilter.doFilter(AbstractCachingFilter.java:33) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.core.filters.encoding.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:41) at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.atlassian.jira.startup.JiraStartupChecklistFilter.doFilter(JiraStartupChecklistFilter.java:86) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:852) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Thread.java:662)

Seems to be related to ~~MYAA-530~~ but can't understand how they fixed it - we have used the latest version for our Jira Release.

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Attachments

vr.jira-atlassian-jira.log

11/Aug/11 5:13 AM

3.37 MB

Matt Keeble

Activity

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Vincent Thoulé added a comment - 09/Aug/11 10:02 AM

Hi Matt,

Check in Minyaa License page is installation of all plugin are completed.
If not, complete by clicking on "Install plugin"
Vincent

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Vincent Thoulé added a comment - 09/Aug/11 10:02 AM Hi Matt, Check in Minyaa License page is installation of all plugin are completed. If not, complete by clicking on "Install plugin" Vincent

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Matt Keeble added a comment - 09/Aug/11 10:13 AM

Hi Vincent - thanks for the prompt response.

We installed the MinyaaSuite (fully reinstalled) and have Green Lights across the board for the MinyaaSuite but not for the Minyaa Time plugin. My understanding was that the MinyaaSuite edition contained all plugins?

On the MinyaaSuite tab, all listed plugins are green. Items listed are:

Allowed Plugins:
Minyaa JIRA Plugin Core .
Minyaa JIRA Plugin for Workflows Management .
Minyaa JIRA Plugin Core Gadgets .
Minyaa JIRA Plugin for Workflows Designer .
Minyaa JIRA Plugin for Tools .

Show

Matt Keeble added a comment - 09/Aug/11 10:13 AM Hi Vincent - thanks for the prompt response. We installed the MinyaaSuite (fully reinstalled) and have Green Lights across the board for the MinyaaSuite but not for the Minyaa Time plugin. My understanding was that the MinyaaSuite edition contained all plugins? On the MinyaaSuite tab, all listed plugins are green. Items listed are: Allowed Plugins: Minyaa JIRA Plugin Core . Minyaa JIRA Plugin for Workflows Management . Minyaa JIRA Plugin Core Gadgets . Minyaa JIRA Plugin for Workflows Designer . Minyaa JIRA Plugin for Tools .

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Matt Keeble added a comment - 11/Aug/11 4:39 AM

Hi Vincent, do you have any update on this? I'm being pressured by my boss to get this resolved.

Regards,

Matt

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Matt Keeble added a comment - 11/Aug/11 4:39 AM Hi Vincent, do you have any update on this? I'm being pressured by my boss to get this resolved. Regards, Matt

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Vincent Thoulé added a comment - 11/Aug/11 4:42 AM

Are you able to give me access to your JIRA, and attached a full log file to scan previous error.

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Vincent Thoulé added a comment - 11/Aug/11 4:42 AM Are you able to give me access to your JIRA, and attached a full log file to scan previous error.

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Matt Keeble added a comment - 11/Aug/11 4:49 AM

I'm unable to give you access to our Jira installation Vincent, it's not publicly accessible. The content of the original post is the full stack trace produced by the error.

I'm looking into the logs to see if any more information is available there for you.

Show

Matt Keeble added a comment - 11/Aug/11 4:49 AM I'm unable to give you access to our Jira installation Vincent, it's not publicly accessible. The content of the original post is the full stack trace produced by the error. I'm looking into the logs to see if any more information is available there for you.

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Matt Keeble added a comment - 11/Aug/11 5:13 AM

Hi Vincent,

I've attached the whole log from the time we realised we had a problem with the plugin until shortly after we raised this support request. Hopefully, that should contain enough information to identify the problem and advise us on a solution.

Please note, this log does start from before we upgraded to the correct MinyaaSuite license which you provided for us, but it should give you a pretty clear picture of what's been going on.

Thanks again for your prompt attention - it's very much appreciated.

Regards,

Matt

Show

Matt Keeble added a comment - 11/Aug/11 5:13 AM Hi Vincent, I've attached the whole log from the time we realised we had a problem with the plugin until shortly after we raised this support request. Hopefully, that should contain enough information to identify the problem and advise us on a solution. Please note, this log does start from before we upgraded to the correct MinyaaSuite license which you provided for us, but it should give you a pretty clear picture of what's been going on. Thanks again for your prompt attention - it's very much appreciated. Regards, Matt

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Matt Keeble added a comment - 15/Aug/11 4:27 AM

Hi Vincent. Is there any update on this issue?

Regards,

Matt

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Matt Keeble added a comment - 15/Aug/11 4:27 AM Hi Vincent. Is there any update on this issue? Regards, Matt

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Vincent Thoulé added a comment - 15/Aug/11 4:57 AM

Hi Matt,
Sorry for the delay, I was fully busy by last release.

I scan you log, and the only thing I found is the error at 2011-08-09 14:09:28,286 : "Could not find definition for entity name WorklogType"
That mean that the OFBiz framework is not initied by Minyaa for added entities.

You said that all Plugins are "green" in Minyaa License page, but is the link "Install plugin" enabled or disabled ? If enabled, then you need to complete the installation by clicking on it.
Are you able to go to Worklog Type administration page ?

Let me know.
Vincent

Show

Vincent Thoulé added a comment - 15/Aug/11 4:57 AM Hi Matt, Sorry for the delay, I was fully busy by last release. I scan you log, and the only thing I found is the error at 2011-08-09 14:09:28,286 : "Could not find definition for entity name WorklogType" That mean that the OFBiz framework is not initied by Minyaa for added entities. You said that all Plugins are "green" in Minyaa License page, but is the link "Install plugin" enabled or disabled ? If enabled, then you need to complete the installation by clicking on it. Are you able to go to Worklog Type administration page ? Let me know. Vincent

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Matt Keeble added a comment - 15/Aug/11 5:03 AM

Hi Vincent,

The install plugin button/link is disabled - there is nothing left for me to install. The output in the original issue description is produced when I go to the Worklog Type adminstration page.

Hope that helps,

Regards,

Matt

Show

Matt Keeble added a comment - 15/Aug/11 5:03 AM Hi Vincent, The install plugin button/link is disabled - there is nothing left for me to install. The output in the original issue description is produced when I go to the Worklog Type adminstration page. Hope that helps, Regards, Matt

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Vincent Thoulé added a comment - 15/Aug/11 5:19 AM

Can you check the result of the following SQL Statements

SELECT * FROM propertystring where id in (SELECT id FROM propertyentry p where property_key like 'jira.plugin.state-.jira.plugin.minyaa%');
SELECT * FROM propertyentry where property_key like 'jira.plugin.state-.jira.plugin.minyaa%';

Did you have restarted JIRA since the license are registered ?

Show

Vincent Thoulé added a comment - 15/Aug/11 5:19 AM Can you check the result of the following SQL Statements SELECT * FROM propertystring where id in (SELECT id FROM propertyentry p where property_key like 'jira.plugin.state-.jira.plugin.minyaa%'); SELECT * FROM propertyentry where property_key like 'jira.plugin.state-.jira.plugin.minyaa%'; Did you have restarted JIRA since the license are registered ? V.

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Matt Keeble added a comment - 15/Aug/11 5:35 AM

Hi Vincent,

Both of those queries return an empty recordset.

I hadn't restarted Jira since the licenses were registered, but it was restarted just before that, as I had to make sure the correct version of Minyaa was installed.

I am restarting now - however, interestingly (perhaps) I get the following in Catlalina.out when starting...

2011-08-15 10:28:21,499 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "JIRAWORKLOG" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "LINKENTITY" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "LINKSCHEME" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "MYAA_CONSTANTMAPPING" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "REPORTCHEME" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "REPORTENTITY" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "TIMESHEETENTITY" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "TIMESHEETSCHEME" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "WORKLOGTYPE" exists in the database but has no corresponding entity

Not sure if this is relevant at all?

Thanks,

Matt

Show

Matt Keeble added a comment - 15/Aug/11 5:35 AM Hi Vincent, Both of those queries return an empty recordset. I hadn't restarted Jira since the licenses were registered, but it was restarted just before that, as I had to make sure the correct version of Minyaa was installed. I am restarting now - however, interestingly (perhaps) I get the following in Catlalina.out when starting...

2011-08-15 10:28:21,499 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "JIRAWORKLOG" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "LINKENTITY" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "LINKSCHEME" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "MYAA_CONSTANTMAPPING" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "REPORTCHEME" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "REPORTENTITY" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "TIMESHEETENTITY" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "TIMESHEETSCHEME" exists in the database but has no corresponding entity
2011-08-15 10:28:21,500 main WARN      [core.entity.jdbc.DatabaseUtil] Table named "WORKLOGTYPE" exists in the database but has no corresponding entity

Not sure if this is relevant at all? Thanks, Matt

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Matt Keeble added a comment - 15/Aug/11 5:40 AM

Hi,

Just to confirm, following a restart of Jira, I still get the following response from MySQL when running those queries:

mysql> SELECT * FROM propertystring where id in (SELECT id FROM propertyentry p where property_key like 'jira.plugin.state-.jira.plugin.minyaa%');
Empty set (0.08 sec)

mysql> SELECT * FROM propertyentry where property_key like 'jira.plugin.state-.jira.plugin.minyaa%';
Empty set (0.00 sec)

And the same output as the original description is still visible when visiting the worklogtypes admin page.

Thanks,

Matt

Show

Matt Keeble added a comment - 15/Aug/11 5:40 AM Hi, Just to confirm, following a restart of Jira, I still get the following response from MySQL when running those queries:

mysql> SELECT * FROM propertystring where id in (SELECT id FROM propertyentry p where property_key like 'jira.plugin.state-.jira.plugin.minyaa%');
Empty set (0.08 sec)

mysql> SELECT * FROM propertyentry where property_key like 'jira.plugin.state-.jira.plugin.minyaa%';
Empty set (0.00 sec)

And the same output as the original description is still visible when visiting the worklogtypes admin page. Thanks, Matt

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Vincent Thoulé added a comment - 15/Aug/11 5:52 AM

The messages "Table named XXXXXX exists in the database but has no corresponding entity" are normal.
On start, JIRA find table that are unknown in its model. The model is refreshed when Minyaa Service (ProductConsistencyCheckerService) complete the activation of Minyaa.

In your attached log, the last execution of ProductConsistencyCheckerService mentions that the license are installed (at 2011-08-09 14:10:00,214)

What is the state after the last restart you do ?

Show

Vincent Thoulé added a comment - 15/Aug/11 5:52 AM The messages "Table named XXXXXX exists in the database but has no corresponding entity" are normal. On start, JIRA find table that are unknown in its model. The model is refreshed when Minyaa Service (ProductConsistencyCheckerService) complete the activation of Minyaa. In your attached log, the last execution of ProductConsistencyCheckerService mentions that the license are installed (at 2011-08-09 14:10:00,214) What is the state after the last restart you do ? V.

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Matt Keeble added a comment - 15/Aug/11 6:00 AM

Hi Vincent - not sure what you meant about the state - but all instances of ProductConsistencyCheckerService found in the log today are as follows:

2011-08-15 10:30:35,033 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is currently checking Ins
tallation Consistency
2011-08-15 10:30:35,091 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] Try Auto-Registration with Key file, if present!2011-08-15 10:30:35,098 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] ProductConsistencyCheckerService identifie
d an invalid License for Minyaa...2011-08-15 10:30:35,125 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledExcep
tion: There is no license certificate installed for Minyaa Workflows for JIRA.2011-08-15 10:30:35,152 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledExcep
tion: There is no license certificate installed for Minyaa Workflows for JIRA.2011-08-15 10:30:35,152 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] Upgrade not evaluated due to inconsistency 
installation
2011-08-15 10:30:35,178 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] There is no license certificate installed for Mi
nyaa Workflows for JIRA.
2011-08-15 10:30:35,228 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is currently checking Insta
llation Consistency
2011-08-15 10:30:35,228 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is currently checking Ins
tallation Consistency
2011-08-15 10:30:35,273 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] Try Auto-Registration with Key file, if present!
2011-08-15 10:30:35,278 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] ProductConsistencyCheckerService identified an invalid License for Minyaa...
2011-08-15 10:30:35,302 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledException: There is no license certificate installed for Minyaa Core for JIRA.
2011-08-15 10:30:35,320 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledExcep
tion: There is no license certificate installed for Minyaa Core for JIRA.
2011-08-15 10:30:35,320 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] Upgrade not evaluated due to inconsistency 
installation
2011-08-15 10:30:35,346 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] There is no license certificate installed for Mi
nyaa Core for JIRA.
2011-08-15 10:30:35,403 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is currently checking Insta
llation Consistency
2011-08-15 10:30:35,403 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is currently checking Ins
tallation Consistency
2011-08-15 10:30:35,425 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] Try Auto-Registration with Key file, if present!2011-08-15 10:30:35,425 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] ProductConsistencyCheckerService identifie
d an invalid License for Minyaa...2011-08-15 10:30:35,443 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledExcep
tion: There is no license certificate installed for Minyaa Reports for JIRA.2011-08-15 10:30:35,472 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledExcep
tion: There is no license certificate installed for Minyaa Reports for JIRA.2011-08-15 10:30:35,472 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] Upgrade not evaluated due to inconsistency 
installation2011-08-15 10:30:35,511 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] There is no license certificate installed for Mi
nyaa Reports for JIRA.2011-08-15 10:30:35,566 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is currently checking Insta
llation Consistency2011-08-15 10:30:35,566 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is currently checking Ins
tallation Consistency2011-08-15 10:30:37,005 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is executing needed Entit
y Model updates2011-08-15 10:30:37,012 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.model.DefaultPluginModelManagerDirectory] Start to apply Entity Model change defined in [co
m.minyaa.model.MinyaaCoreModelManager] for Plugin [jira.plugin.minyaa.core]2011-08-15 10:30:37,408 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "JIRAWORKLOG" exists in the database but has no correspondi
ng entity2011-08-15 10:30:37,408 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "LINKENTITY" exists in the database but has no correspondin
g entity2011-08-15 10:30:37,408 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "LINKSCHEME" exists in the database but has no correspondin
g entity2011-08-15 10:30:37,408 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "REPORTCHEME" exists in the database but has no correspondi
ng entity2011-08-15 10:30:37,409 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "REPORTENTITY" exists in the database but has no correspond
ing entity2011-08-15 10:30:37,409 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "TIMESHEETENTITY" exists in the database but has no corresp
onding entity2011-08-15 10:30:37,409 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "TIMESHEETSCHEME" exists in the database but has no corresp
onding entity2011-08-15 10:30:37,409 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "WORKLOGTYPE" exists in the database but has no correspondi
ng entity2011-08-15 10:30:37,409 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.model.DefaultPluginModelManagerDirectory] No ModelManager for Plugin [jira.plugin.minyaa.wo
rkflows]2011-08-15 10:30:37,409 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.model.DefaultPluginModelManagerDirectory] No ModelManager for Plugin [jira.plugin.minyaa.co
re.gadget]2011-08-15 10:30:37,409 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.model.DefaultPluginModelManagerDirectory] No ModelManager for Plugin [jira.plugin.minyaa.wo
rkflows.designer]2011-08-15 10:30:37,410 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.model.DefaultPluginModelManagerDirectory] No ModelManager for Plugin [jira.plugin.minyaa.to
ols]2011-08-15 10:30:37,410 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is executing needed Entity 
Model updates2011-08-15 10:30:38,096 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is executing needed upgra
des2011-08-15 10:30:38,105 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.upgrade.DefaultPluginUpgradeManagerDirectory] Start UpgradeManager [com.minyaa.upgrade.Miny
aaCoreUpgradeManager] for Plugin [jira.plugin.minyaa.core]2011-08-15 10:30:38,105 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.upgrade.DefaultPluginUpgradeManagerDirectory] Start UpgradeManager [com.minyaa.upgrade.Miny
aaWorkflowsUpgradeManager] for Plugin [jira.plugin.minyaa.workflows]2011-08-15 10:30:38,106 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.upgrade.DefaultPluginUpgradeManagerDirectory] No UpgradeManager for Plugin [jira.plugin.min
yaa.core.gadget]2011-08-15 10:30:38,106 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.upgrade.DefaultPluginUpgradeManagerDirectory] Start UpgradeManager [com.minyaa.upgrade.Miny
aaWorkflowsDesignerUpgradeManager] for Plugin [jira.plugin.minyaa.workflows.designer]2011-08-15 10:30:38,107 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.upgrade.DefaultPluginUpgradeManagerDirectory] Start UpgradeManager [com.minyaa.upgrade.Miny
aaToolsUpgradeManager] for Plugin [jira.plugin.minyaa.tools]2011-08-15 10:30:38,107 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is executing needed upgrade
s2011-08-15 10:30:38,207 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is currently checking Insta
llation Consistency
2011-08-15 10:30:38,208 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is currently checking Installation Consistency
2011-08-15 10:30:38,236 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] Try Auto-Registration with Key file, if present!2011-08-15 10:30:38,237 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] ProductConsistencyCheckerService identifie
d an invalid License for Minyaa...2011-08-15 10:30:38,264 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledExcep
tion: There is no license certificate installed for Minyaa Time for JIRA.
2011-08-15 10:30:38,291 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledException: There is no license certificate installed for Minyaa Time for JIRA.
2011-08-15 10:30:38,291 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] Upgrade not evaluated due to inconsistency installation
2011-08-15 10:30:38,317 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] There is no license certificate installed for Minyaa Time for JIRA.
2011-08-15 10:30:38,337 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is currently checking Installation Consistency
2011-08-15 10:30:38,337 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is currently checking Installation Consistency
2011-08-15 10:30:38,373 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] Try Auto-Registration with Key file, if present!
2011-08-15 10:30:38,374 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] ProductConsistencyCheckerService identified an invalid License for Minyaa...
2011-08-15 10:30:38,401 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledException: There is no license certificate installed for Minyaa Workflows Designer for JIRA.
2011-08-15 10:30:38,428 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledException: There is no license certificate installed for Minyaa Workflows Designer for JIRA.
2011-08-15 10:30:38,428 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] Upgrade not evaluated due to inconsistency installation
2011-08-15 10:30:38,454 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] There is no license certificate installed for Minyaa Workflows Designer for JIRA.
2011-08-15 10:30:38,472 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is currently checking Installation Consistency

At this point, the page in question is still failing.

Thanks,

Matt

Show

Matt Keeble added a comment - 15/Aug/11 6:00 AM Hi Vincent - not sure what you meant about the state - but all instances of ProductConsistencyCheckerService found in the log today are as follows:

2011-08-15 10:30:35,033 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is currently checking Ins
tallation Consistency
2011-08-15 10:30:35,091 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] Try Auto-Registration with Key file, if present!2011-08-15 10:30:35,098 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] ProductConsistencyCheckerService identifie
d an invalid License for Minyaa...2011-08-15 10:30:35,125 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledExcep
tion: There is no license certificate installed for Minyaa Workflows for JIRA.2011-08-15 10:30:35,152 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledExcep
tion: There is no license certificate installed for Minyaa Workflows for JIRA.2011-08-15 10:30:35,152 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] Upgrade not evaluated due to inconsistency 
installation
2011-08-15 10:30:35,178 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] There is no license certificate installed for Mi
nyaa Workflows for JIRA.
2011-08-15 10:30:35,228 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is currently checking Insta
llation Consistency
2011-08-15 10:30:35,228 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is currently checking Ins
tallation Consistency
2011-08-15 10:30:35,273 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] Try Auto-Registration with Key file, if present!
2011-08-15 10:30:35,278 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] ProductConsistencyCheckerService identified an invalid License for Minyaa...
2011-08-15 10:30:35,302 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledException: There is no license certificate installed for Minyaa Core for JIRA.
2011-08-15 10:30:35,320 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledExcep
tion: There is no license certificate installed for Minyaa Core for JIRA.
2011-08-15 10:30:35,320 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] Upgrade not evaluated due to inconsistency 
installation
2011-08-15 10:30:35,346 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] There is no license certificate installed for Mi
nyaa Core for JIRA.
2011-08-15 10:30:35,403 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is currently checking Insta
llation Consistency
2011-08-15 10:30:35,403 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is currently checking Ins
tallation Consistency
2011-08-15 10:30:35,425 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] Try Auto-Registration with Key file, if present!2011-08-15 10:30:35,425 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] ProductConsistencyCheckerService identifie
d an invalid License for Minyaa...2011-08-15 10:30:35,443 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledExcep
tion: There is no license certificate installed for Minyaa Reports for JIRA.2011-08-15 10:30:35,472 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledExcep
tion: There is no license certificate installed for Minyaa Reports for JIRA.2011-08-15 10:30:35,472 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] Upgrade not evaluated due to inconsistency 
installation2011-08-15 10:30:35,511 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] There is no license certificate installed for Mi
nyaa Reports for JIRA.2011-08-15 10:30:35,566 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is currently checking Insta
llation Consistency2011-08-15 10:30:35,566 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is currently checking Ins
tallation Consistency2011-08-15 10:30:37,005 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is executing needed Entit
y Model updates2011-08-15 10:30:37,012 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.model.DefaultPluginModelManagerDirectory] Start to apply Entity Model change defined in [co
m.minyaa.model.MinyaaCoreModelManager] for Plugin [jira.plugin.minyaa.core]2011-08-15 10:30:37,408 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "JIRAWORKLOG" exists in the database but has no correspondi
ng entity2011-08-15 10:30:37,408 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "LINKENTITY" exists in the database but has no correspondin
g entity2011-08-15 10:30:37,408 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "LINKSCHEME" exists in the database but has no correspondin
g entity2011-08-15 10:30:37,408 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "REPORTCHEME" exists in the database but has no correspondi
ng entity2011-08-15 10:30:37,409 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "REPORTENTITY" exists in the database but has no correspond
ing entity2011-08-15 10:30:37,409 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "TIMESHEETENTITY" exists in the database but has no corresp
onding entity2011-08-15 10:30:37,409 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "TIMESHEETSCHEME" exists in the database but has no corresp
onding entity2011-08-15 10:30:37,409 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [core.entity.jdbc.DatabaseUtil] Table named "WORKLOGTYPE" exists in the database but has no correspondi
ng entity2011-08-15 10:30:37,409 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.model.DefaultPluginModelManagerDirectory] No ModelManager for Plugin [jira.plugin.minyaa.wo
rkflows]2011-08-15 10:30:37,409 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.model.DefaultPluginModelManagerDirectory] No ModelManager for Plugin [jira.plugin.minyaa.co
re.gadget]2011-08-15 10:30:37,409 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.model.DefaultPluginModelManagerDirectory] No ModelManager for Plugin [jira.plugin.minyaa.wo
rkflows.designer]2011-08-15 10:30:37,410 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.model.DefaultPluginModelManagerDirectory] No ModelManager for Plugin [jira.plugin.minyaa.to
ols]2011-08-15 10:30:37,410 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is executing needed Entity 
Model updates2011-08-15 10:30:38,096 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is executing needed upgra
des2011-08-15 10:30:38,105 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.upgrade.DefaultPluginUpgradeManagerDirectory] Start UpgradeManager [com.minyaa.upgrade.Miny
aaCoreUpgradeManager] for Plugin [jira.plugin.minyaa.core]2011-08-15 10:30:38,105 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.upgrade.DefaultPluginUpgradeManagerDirectory] Start UpgradeManager [com.minyaa.upgrade.Miny
aaWorkflowsUpgradeManager] for Plugin [jira.plugin.minyaa.workflows]2011-08-15 10:30:38,106 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.upgrade.DefaultPluginUpgradeManagerDirectory] No UpgradeManager for Plugin [jira.plugin.min
yaa.core.gadget]2011-08-15 10:30:38,106 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.upgrade.DefaultPluginUpgradeManagerDirectory] Start UpgradeManager [com.minyaa.upgrade.Miny
aaWorkflowsDesignerUpgradeManager] for Plugin [jira.plugin.minyaa.workflows.designer]2011-08-15 10:30:38,107 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [com.minyaa.upgrade.DefaultPluginUpgradeManagerDirectory] Start UpgradeManager [com.minyaa.upgrade.Miny
aaToolsUpgradeManager] for Plugin [jira.plugin.minyaa.tools]2011-08-15 10:30:38,107 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is executing needed upgrade
s2011-08-15 10:30:38,207 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is currently checking Insta
llation Consistency
2011-08-15 10:30:38,208 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is currently checking Installation Consistency
2011-08-15 10:30:38,236 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] Try Auto-Registration with Key file, if present!2011-08-15 10:30:38,237 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] ProductConsistencyCheckerService identifie
d an invalid License for Minyaa...2011-08-15 10:30:38,264 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledExcep
tion: There is no license certificate installed for Minyaa Time for JIRA.
2011-08-15 10:30:38,291 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledException: There is no license certificate installed for Minyaa Time for JIRA.
2011-08-15 10:30:38,291 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] Upgrade not evaluated due to inconsistency installation
2011-08-15 10:30:38,317 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] There is no license certificate installed for Minyaa Time for JIRA.
2011-08-15 10:30:38,337 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is currently checking Installation Consistency
2011-08-15 10:30:38,337 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event started :AbstractConsistencyChecker is currently checking Installation Consistency
2011-08-15 10:30:38,373 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] Try Auto-Registration with Key file, if present!
2011-08-15 10:30:38,374 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] ProductConsistencyCheckerService identified an invalid License for Minyaa...
2011-08-15 10:30:38,401 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledException: There is no license certificate installed for Minyaa Workflows Designer for JIRA.
2011-08-15 10:30:38,428 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] de.schlichtherle.license.NoLicenseInstalledException: There is no license certificate installed for Minyaa Workflows Designer for JIRA.
2011-08-15 10:30:38,428 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.license.service.ProductConsistencyCheckerService$1] Upgrade not evaluated due to inconsistency installation
2011-08-15 10:30:38,454 JiraQuartzScheduler_Worker-0 ERROR ServiceRunner    ProductConsistencyCheckerService [minyaa.license.manager.AbstractPluginLicenseManager] There is no license certificate installed for Minyaa Workflows Designer for JIRA.
2011-08-15 10:30:38,472 JiraQuartzScheduler_Worker-0 WARN ServiceRunner    ProductConsistencyCheckerService [minyaa.util.johnson.JohnsonHelper] Event ended :AbstractConsistencyChecker is currently checking Installation Consistency

At this point, the page in question is still failing. Thanks, Matt

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Vincent Thoulé added a comment - 15/Aug/11 6:16 AM

Are you able to send me a backup by mail ?
Also a list all JAR present in folder (WEB-INF/lib and JIRA_HOME/plugins/installed-plugins).

I do not find evident cause for the moment.

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Vincent Thoulé added a comment - 15/Aug/11 6:16 AM Are you able to send me a backup by mail ? Also a list all JAR present in folder (WEB-INF/lib and JIRA_HOME/plugins/installed-plugins). I do not find evident cause for the moment. V.

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Matt Keeble added a comment - 15/Aug/11 6:26 AM

Hi Vincent,

I have just sent that to your Minyaa.net account. I look forward to your update

Thanks,

Matt

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Matt Keeble added a comment - 15/Aug/11 6:26 AM Hi Vincent, I have just sent that to your Minyaa.net account. I look forward to your update

Thanks, Matt

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Vincent Thoulé added a comment - 15/Aug/11 10:27 AM

Hi Matt,

I found the root cause ... it appears that the unlicensee components are not correctly disabled.
Since your license is not for Minyaa Time, the module should be disable, and it is not the cases.

Go to Minyaa License page, and process as follow, :

Unregister Minyaa Suite License ... Uninstallation will be initiated and Internal Plugin system will restarted
Re-register your license and Re-Install

Only licensed modules will be renabled, and you will not be impacted by not licensed modules.
The best would be to remove not licensed module from folder.

Let me know.
V.

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Vincent Thoulé added a comment - 15/Aug/11 10:27 AM Hi Matt, I found the root cause ... it appears that the unlicensee components are not correctly disabled. Since your license is not for Minyaa Time, the module should be disable, and it is not the cases. Go to Minyaa License page, and process as follow, :

Unregister Minyaa Suite License ... Uninstallation will be initiated and Internal Plugin system will restarted
Re-register your license and Re-Install

Only licensed modules will be renabled, and you will not be impacted by not licensed modules. The best would be to remove not licensed module from folder. Let me know. V.

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Matt Keeble added a comment - 15/Aug/11 10:55 AM

Hi Vincent,

Thanks for that - that's 'fixed' the problem by removing it from view. But it doesn't really solve the problem.

The main issue is that during our trial, we had set up a bunch of workflows that attempted to ensure our developers entered a worklog for each issue. However, this feature is still not available. We have obviously completely misunderstood your product matrix at the time we purchased the plugins.

I guess we'll have to work with what we've got. I'm not going to get sign-off for any further expense at the moment unfortunately.

I really appreciate the time you've spent on this and thank you for helping us get a working system without errors again. Your support is excellent.

I now consider this support request closed so please go ahead and close the issue at your discretion.

Regards,

Matt

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Matt Keeble added a comment - 15/Aug/11 10:55 AM Hi Vincent, Thanks for that - that's 'fixed' the problem by removing it from view. But it doesn't really solve the problem. The main issue is that during our trial, we had set up a bunch of workflows that attempted to ensure our developers entered a worklog for each issue. However, this feature is still not available. We have obviously completely misunderstood your product matrix at the time we purchased the plugins. I guess we'll have to work with what we've got. I'm not going to get sign-off for any further expense at the moment unfortunately. I really appreciate the time you've spent on this and thank you for helping us get a working system without errors again. Your support is excellent. I now consider this support request closed so please go ahead and close the issue at your discretion. Regards, Matt

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Assignee:

Vincent Thoulé

Reporter:

Matt Keeble

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Dates

Created:

09/Aug/11 9:45 AM

Updated:

15/Aug/11 2:44 PM

Resolved:

15/Aug/11 2:44 PM

Minyaa Suite

Error Message on Worklog Types

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