[#MYAA-1149] Cannot access JIRA after Minyaa Suite installation - Minyaa JIRA

Details

Type: Support Request
Status: Closed
Priority: Critical
Resolution: Fixed
Affects Version/s: 3.3.1
Fix Version/s: Done
Component/s: Minyaa Suite
Security Level: Public
Labels:
Environment:
Jira 4.4.4.

Rank:

395
Workers:
JIRA Release:

4.4.x

Description

We got a problem with access to JIRA after Minyaa Suite installation. On the main page it shows massage like this:

*JIRA Startup Failed *
You cannot access JIRA at present. Look at the table below to identify the reasons

Description
com.minyaa.jira.web.action.admin.WorklogTypeIconProvider doesn't have any satisfiable constructors. Unsatisfiable dependencies: [[class com.minyaa.jira.icon.ExtendedIconDirectory]]

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Attachments

jira170112110130-stdout.2012-01-20.log

20/Jan/12 4:52 AM

608 kB

Ivan Sadych

Activity

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Ivan Sadych added a comment - 20/Jan/12 4:52 AM

Also I attaching the log file

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Ivan Sadych added a comment - 20/Jan/12 4:52 AM Also I attaching the log file

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Vincent Thoulé added a comment - 20/Jan/12 5:20 PM

Hi Ivan,

Apparently your are migration from an old release of Minyaa (berfore 2.4) and you are then concerned by the 2.4 Upgrade Note.
Stop JIRA and execute following SQL Statements :

DELETE FROM propertystring where id in (SELECT id FROM propertyentry p where property_key like 'jira.plugin.state-.jira.plugin.minyaa%');
DELETE FROM propertyentry  where property_key like 'jira.plugin.state-.jira.plugin.minyaa%';
COMMIT;

in order to reactivate some of disable components.

Let me know
Vincent

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Vincent Thoulé added a comment - 20/Jan/12 5:20 PM Hi Ivan, Apparently your are migration from an old release of Minyaa (berfore 2.4) and you are then concerned by the 2.4 Upgrade Note. Stop JIRA and execute following SQL Statements :

DELETE FROM propertystring where id in (SELECT id FROM propertyentry p where property_key like 'jira.plugin.state-.jira.plugin.minyaa%');
DELETE FROM propertyentry  where property_key like 'jira.plugin.state-.jira.plugin.minyaa%';
COMMIT;

in order to reactivate some of disable components. Let me know Vincent

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Ivan Sadych added a comment - 24/Jan/12 6:36 AM

Hi Vincent,

Thank you for the help.

The problem was fixed after I had executed SQL scripts. We were able to install new version of Minyaa and Jira works fine now.

The request is actually resolved.

With the best regards
Ivan

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Ivan Sadych added a comment - 24/Jan/12 6:36 AM Hi Vincent, Thank you for the help. The problem was fixed after I had executed SQL scripts. We were able to install new version of Minyaa and Jira works fine now. The request is actually resolved. With the best regards Ivan

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Vincent Thoulé added a comment - 25/Jan/12 6:39 PM

Thanks for notifying me

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Vincent Thoulé added a comment - 25/Jan/12 6:39 PM Thanks for notifying me

People

Assignee:

Vincent Thoulé

Reporter:

Ivan Sadych

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Dates

Created:

20/Jan/12 4:50 AM

Updated:

25/Jan/12 6:39 PM

Resolved:

25/Jan/12 6:39 PM